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What Competing Australian Broadband Policies Really Say about How Australian Government is Changing

April 11, 2013 by Craig Thomler

Yesterday the Liberal-National Coalition released its broadband policy for Australia, in front of a high-tech set at Sky News, in contrast to the Labor Government's NBN plan and current rollout.[read more]

Toronto Star Op-Ed: Muzzled Scientists, Open Government and the Limits of Rules

April 8, 2013 by David Eaves


Even more than programs and regulations, an open government is the result of culture, norms and leadership. And here the message — felt as strongly by government scientists as any other public servants — is clear. Public servants are allowed less and less to have a perspective, to say nothing of the ability to share that perspective.[read more]

Can the Crowd Help State Government Stop Tax Fraud?

April 4, 2013 by Bailey McCann

According to the U.S. Dept. of Treasury, the IRS collects $2.4 trillion dollars each tax year from an estimated 234 million tax returns. If the data submitted on all tax returns and W2s was available in an electronic format, state governments could perform big data analytics to identify and prevent fraud and recover billions of dollars in tax revenue.[read more]

Tennessee Pole Tax Bills Draw National Attention on Broadband Taxes

April 2, 2013 by Bailey McCann

Political action committees and concerned citizens of all stripes have come out against two bills in the Tennessee state legislature that would effectively increase taxes paid by utility companies and broadband providers for use of the poles in that state. Both anti-tax groups and broadband access groups are concerned that the bill could limit investment in broadband throughout the state.[read more]

Breaking News: Australian Government to Appoint Government 2.0 Minister

March 31, 2013 by Craig Thomler

I've just learnt from an inside source that the Australian Government has decided to go several steps further than the Queensland Government (who appointed an Assistant Minister for eGovernment last year), by appointing Australia's first Government 2.0 Minister.[read more]

Should Political Accounts for Governments Declare They're Not Run by the Public Service?

March 28, 2013 by Craig Thomler

Confusion can be caused when political operatives and members of a politician's own staff use social networks in ways that can mislead parts of the broader community into thinking those accounts are run by appointed professional public servants.[read more]

The Gallery: How Raleigh is Building their Open Data Solution

March 27, 2013 by Bailey McCann

Open Raleigh is an online repository with open data, web and mobile applications, and links to participatory tools and organizations. It’s part of Raleigh’s open source strategy focusing on transparency, collaboration, and improved access to information.[read more]

Study Shows States Fail to Provide Healthcare Price Transparency

March 19, 2013 by Bailey McCann

A new study issued "report cards" to states that take a comprehensive look at state laws designed to give consumers basic information about the average or expected prices of common health care services and gives only 14 states a “C” or better.[read more]

How Government in Australia is (and Can) Use Social Media [SLIDESHARE]

March 19, 2013 by Craig Thomler

This is a presentation I gave on Monday to NSW Health, including a review of Australian social media adoption, how agencies have been using social media, risks to watch out for and some examples of good public sector social media execution.[read more]

North Dakota and Microsoft Join in First Ever Statewide Partnership on STEM

March 18, 2013 by Bailey McCann

A public-private alliance will begin by bringing Microsoft training and resources to North Dakotans in kindergarten through graduate school to increase skills in three main areas: education, employability and entrepreneurship, focusing specifically on science, technology, engineering, and math (STEM).[read more]

Open Data Day: Lessons for Hacktivists

March 15, 2013 by David Eaves

We wanted to foster a friendly event where anyone would feel welcome to participate. The team in Ottawa had, in particular, done great work in reaching out an engaging new people in previous hackathons, they’d have a wealth of non-software developers and even full families attend their events. This was as much a hackathon as it was a community event.[read more]

New York and Connecticut Launch New Web Portals for Public Information

March 12, 2013 by Bailey McCann

Connecticut’s new web portal,, marks the first step of the department’s wide-ranging “ConneCT” modernization initiative, designed to bring 21st Century technology to an agency working to keep up with record demand for food and medical assistance.[read more]

So, You Went to UKGovCamp. What's Next?

March 12, 2013 by Dave Briggs

Of course, how you get open, collaborative working practices going within a large organisation is jolly tricky and the answers probably won’t be found in a blog post. However, start small and you can achieve great things. So, the most obvious thing to do, I think, is to run your own GovCamp.[read more]

Maryland Introduces Cybersecurity Tax Credit

February 19, 2013 by Bailey McCann

Maryland State Senator Catherine E. Pugh has introduced four bills in this legislative session, and Governor Martin O’Malley has announced a package of initiatives designed to further Maryland’s leadership as a hub for cybersecurity jobs.[read more]

Gov 2.0, Public Sector Innovation Need Business and Tech Heads

February 19, 2013 by Craig Thomler

At the Gov 2.0 lunchtime event last week (video coming soon), Darren, Manager, Media and Community Information, from the ACT's Emergency Services Agency talked about how closely he'd worked with Richard, his technical lead, to create their social media presence and new website. He proudly told us the website had cost only $43 to build,...[read more]

Best Police Social Media Practice Across Europe

January 21, 2013 by Lauri Stevens

What can social media do for law enforcement? A new study finds nine different ways that police are using social media in Europe.[read more]

Government Open Data Released by Country [INFOGRAPHIC]

January 15, 2013 by Craig Thomler

There are 41 countries listed as having open data websites, out of almost 200 nations. In their national open data sites, in total, these nations have released at least 1,068,164 data sets (I was unable to get a count from China, Timor-Leste, Tunisia or Sweden's national open data sites), for an average of 28,869 and a median of only 483 - due to a few high release countries (US, France, Canada).[read more]

Considering Copyright in a Digital World

January 15, 2013 by Craig Thomler

In the US, material created by the Federal government is, by default, owned by the public. In the UK, Australia, Canada, New Zealand and others, governments are transitioning from closed copyright systems to more open ones. There's continuing scrutiny, review and debate over the 'right' setting for copyright, with the companies who only exist due to copyright often at odds with their own customers, who wish to share books, music and video material they enjoy.[read more]

Idaho Adopts Financial Transparency, Puts Records Online

January 15, 2013 by Bailey McCann

Idaho has launched a new government transparency website which includes downloadable financial reports from public offices over the last several years. The reports range from broad summaries of State revenues and expenditures with easy-to-read charts and graphs, to detailed snapshots of agency-level finances.[read more]

Public Sector Communications in 2013?

January 14, 2013 by Dan Slee

How do you measure success? What counts? Likes? Retweets? Twitter followers? The impact of communications – traditional or digital – must be not the passive audience who glanced at it but what people did as a result of it.[read more]

West Virginia Still Coming Up Short on Broadband

January 11, 2013 by Bailey McCann

State officials in West Virginia yesterday presented a letter to state lawmakers indicating that despite multiple investigations and plan revisions of its broadband plan, broadband access is still available at fewer anchor institutions than originally intended.[read more]

Is It OK for a Government Agency or Politician to Delete a Tweet or Post?

January 10, 2013 by Craig Thomler

The Australian Government Housing Minister Brendan O'Connor apologized for and deleted a tweet that claimed that a tweet from Australia's Opposition Leader Tony Abbott was a political stunt as it highlighted Abbot's volunteer fire fighting activities. Without delving into the politics of this discussion, the topic raises an interesting area for both politicians and public servants.[read more]

Virginia Launches New State Website

January 7, 2013 by Bailey McCann

Virginia has redesigned and launched anew version of its official state website, The website was redesigned with a focus on citizen usability and also includes a mobile version. The website will be considered the official state portal and contain links to all other necessary state websites and online forms.[read more]

Season's Greetings from Governing People

December 25, 2012 by Sierra Bellows

Best wishes to you and yours from us and ours![read more]

Case Study: The South to North Innovation Path in Government

December 25, 2012 by David Eaves

I’ve always felt that a lot of innovation happens where resources are scarcest. Scarcity forces us to think differently, to be efficient and to question traditional (more expensive) models. This is why I’m always interested to see how local governments in developing economies are handling various problems.[read more]

Breaking Down Tech Barriers

December 24, 2012 by Lauri Stevens

National Public Safety Broadband Network (NPSBN) and forward movement in next-generation 911 (NG911) are a 180-degree turn from what we faced a few years ago. And it’s about time.[read more]

If Government Were Run Like A Four-Star Hotel

December 23, 2012 by Dannielle Blumenthal, Ph.D.

1. Taxpayers would be "guests," and we would fall all over ourselves to win their repeat business. 2. Customer service would be in the first paragraph of everyone's job description.[read more]

Philly Police Release Crime Incident Data

December 21, 2012 by Bailey McCann

The data released by the Philadelphia police department includes the details of major crimes occurring in Philadelphia, including Homicide, Rape, Robbery, Aggravated Assault, Burglary, Theft, and Motor Vehicle Theft. Taken together, this data is made up of almost 600,000 individual crime incident records.[read more]

Governor Snyder Vetoes Gun Bill in the Wake of Massacres

December 19, 2012 by Bailey McCann

Calling for a more comprehensive review of issues related to gun violence, Gov. Rick Snyder today vetoed legislation that would have allowed concealed pistol license holders who completed additional training to carry a concealed pistol in schools and other places that currently are off-limits.[read more]

Code for America Announces Race for Reuse Winners

December 14, 2012 by Bailey McCann

Code for America Brigade has announced the end of its Race for Reuse competition which redeployed 31 open source apps in 28 cities throughout the United States. The Race for Reuse was launched in October in an effort to promote some of the best municipal and civic engagement apps already in use and stand them up so they could be deployed in multiple cities.[read more]