I see from Andrea Di Maio’s blog that Gartner have published their “Open Government Maturity Model”. A similar piece of work that Gartner did around eGovernment a decade ago was often seen as the gold standard for measuring progress that various governments were making in that space.

I’m struck by their choice of a title, especially considering the lessons I have learned over the last couple of weeks about the amount of confusion there is out there around the various pieces of work that are going on. OpenGoveMaturityModel

Some notes from Andrea’s post.

The research note describes the characteristics of each maturity level in terms of:

  • which element of public value is most important: citizen service? operational efficiency? alignment with agency mission?
  • the balance between the use of government-controlled media (such as own web site or own Facebook page) and engagement on third party communities;
  • who should be in charge for open government in the organization (and I am sure quite a few will be surprised about our suggestions here):
  • what technologies are most relevant;
  • the attitude toward participation of employees to external social networks;
  • the main purpose of and drive for open government.