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As many of you know, I’m writing a paper on developing a web performance measurement strategy for public sector organizations. Yes, it’s due July 5th so I’m hard at work. As part of this process, I thought I’d throw a few things out there for your comment and consideration. Here’s a presentation that basically outlines what I’m writing in the paper. Have I forgotten anything? Is it clear? Useful? Let me know in the comments below.
Dean Halstead is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
John Kamensky is a Senior Fellow with the IBM Center for The Business of Government. More »
Steve Radick is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
