Bio: Ines Mergel was previously a postdoctoral fellow at the Program on Networked Governance, Kennedy School of Government, Harvard University. She received a Doctor of Business Administration (D.B.A.) from the University of St. Gallen, Institute of Management, in Switzerland, where she studied Information Management. Ines studied Business Economics at the University of Kassel, Germany, and University of Leiden, The Netherlands, with a focus on Knowledge Management.