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Social Media & Networking

How Should Government Agencies Moderate Their Online Channels?

February 4, 2012 by Craig Thomler
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While government agencies often have limited options in the approaches they choose to use for moderating third-party social media channels, there's a number of ways they can choose to moderate channels under their control, including blogs, forums and wikis. There's limited official guidance, and no real mandates or instructions for... [read more]

It's Tough To Write A Good Social Media Policy. Here's Why.

February 3, 2012 by Dannielle Blumenthal, Ph.D.
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  In the community where I grew up, at the time when I grew up, there was no Internet. If you were bored on the weekend you went outside to ride bikes. You listened to bad music (I mean late '70s...we are talking really bad. Serious.) You went to the mall and basically did nothing. You watched TV on those big old floor... [read more]

What a Twitter Map Can and Cannot Tell: The Gates Foundation Twitter Network

February 1, 2012 by Ines Mergel
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The Twitter network below was created by Marc Smith, Social Media Research Foundation. He used it in a recent workshop on Social Media Network Analysis that I organized here at Syracuse University on January 19-20.  I picked it up and posted it here on my Social Media in the Public Sector blog, because it relates to the Global... [read more]

Prime Minister of Israel Hosts Facebook Chat

January 31, 2012 by Gov Loop
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Pretty cool to see other countries start hosting Facebook Chats to reach citizens and connect with folks across the globe.     Next Up - Israeli Prime Minister Benjamin Netanyahu will be hosting a chat in Arabic on Monday at 10:00 am Jerusalem time (3:00 am ET) on his Arabic Facebook page. https://www.facebook.com/... [read more]

The State of the Union Goes Social

January 28, 2012 by Steve Lunceford
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The president’s election-year State of the Union messaging strategy this week has included increased use of social media channels in an attempt to reach audiences in a different way and extend the conversation beyond a single day news cycle. Tactics included: A social-enhanced SOTU portal at whitehouse.gov/sotu. The portal Features... [read more]

5 Tips on a Website Redesign

January 26, 2012 by Gov Loop
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Last week GovLoop, the online knowledge network for government employees, launched a redesign where we redesigned our home page and launched 7 new sub-communities. The purpose of the change was to increase the overall readability of the site and organization of the site.   We had been hearing from our members over the last... [read more]

Why I am Nominating Scott Mills @GraffitiBMXCop for a Shorty Award

January 24, 2012 by Lauri Stevens
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Constable Scott Mills

When P.C. Scott Mills delivers presentations to students on behalf of the Toronto Police Service, he finishes by encouraging his audience members to “friend” him on Facebook. Students initially are incredulous to this.  Meeting an authority figure who understands the social media tools of their generation is a rarity.  Moreover... [read more]

Participating in a Democracy

January 22, 2012 by Mick Phythian
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Photo by Guillaume Paumier via Flickr

Following the very active debate on the UK and Ireland E-Democracy Exchange following the announcement of the publication of the Digital Participation in Scotland report I thought it worthy of a brief summary of some of what had been said and the concepts that had been considered. A key element of the debate was about participation (or e... [read more]

+1: The White House has joined Google+

January 21, 2012 by Alexander Howard
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Photo by Chris Christner via Flickr

+The White House  joined Google+. The addition of this official government account can be reasonably described as a tipping point for the platform. This will free other federal agencies to join, if we assume that the terms and conditions that +The White House and Google lawyers worked out are transferable. Kori Schulman, deputy... [read more]

Is it Time for Government to Take Google+ Seriously?

January 20, 2012 by Craig Thomler
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Often in government there's only two social media networks discussed and considered for community engagement and communications, Facebook and Twitter. MySpace is a distant memory, LinkedIn is used just for resumes and services like FourSquare, Plurk, Ning and others are not well-known. Also not that well known is Google Plus, and... [read more]

Gov Jobs in Social Media

January 15, 2012 by Sara Cope
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Photo by Ed Yourdon via Flickr

I’ve found with the new USAJobs update it is not quite as simple to get a straight forward listing of the jobs you’re looking for. So, to help out those looking for government jobs in social/new media, I’ve put together a quick roundup of the web related positions I’ve found.  Feel free to message me with other social media related... [read more]

California Police Agencies Lead the Way with High-Tech on Patrol

January 14, 2012 by Lauri Stevens
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Internet Access, Real-Time Communications Deliver Information Faster to Cops I’ve often mentioned in my blog posts the irony of police officers accessing social media, email and the Internet on their personal smartphones, but having to settle for decades-old communications technology while on the job. There are several reasons for this... [read more]

Digital Participation in Scotland

January 12, 2012 by Mick Phythian
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Photo by Peter Fristedt via Flickr

My thanks go to James Gilmour for informing the various e-democracy groups of the release of two reports recording “Digital Participation in Scotland”. There is the “A Review of the Evidence” (39 pages) and the lesser read of “A Review of the Evidence – Research Findings” (4 pages). A key conclusion of the report is that “internet... [read more]

Your Right to Comment Here

January 11, 2012 by Ari Herzog
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Photograph by Matthew Hull, courtesy of author's blog

  Photograph by Matthew Hull. You have the right to say whatever you want online. You can say it in the comment section below or you can say it on your own blog. You can visit an internet newspaper and comment there too. But you do not have the right to expect a response. Do you know your rights? Think about your rights for a... [read more]

Finding the Needle in the Social Media Haystack

January 7, 2012 by Lauri Stevens
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When tragedy strikes, social media can strongly influence emergency response. Tragedy struck Virginia Tech again on December 8th when a gunman shot and killed university police officer Deriek Crouse. Since then, my mind has been racing about the role social media played in the response. As a former assistant city manager and public... [read more]

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