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Image: US National Archives/Flickr(creative commons)
For a long while now I’ve been arguing that communications people should share the sweets, relax a little and learn to let go. It’s by doing that they can really reap the rewards of good and trusted communications channels. I’m not alone by any means in thinking this and it’s excellent to start seeing the rewards being reaped. [read more]
Out in California, Tina Lee asked about the best definition for civic innovation. As someone who has served as a fellow in the City of San Francisco’s Department of Technology Services, Lee has some personal context and interest. According her tweets, she wants to distill the various definitions available online down to one working... [read more]
In the community where I grew up, at the time when I grew up, there was no Internet. If you were bored on the weekend you went outside to ride bikes. You listened to bad music (I mean late '70s...we are talking really bad. Serious.) You went to the mall and basically did nothing. You watched TV on those big old floor... [read more]
I was asked a very interesting question earlier today – A colleague asked me how many twitter accounts there are in Devon? To which my reply was (slightly paraphrased): “Hmmmm, I’m not sure to be honest…however we could provide a crude figure for the number of facebook users or potential reach using the advertising feature….we could then... [read more]
One of the first things I put on my to-do list when I became Digital Communications Manager, was to restart and refocus the DCC Social Media Forum. The last one was over 2 years ago and one of the last things discussed was opening it up to our public sector family across Devon…So that is what I have done. Friday 7th October is the... [read more]
1960-2011 The SMILE Conference community has suffered a devastating loss with the passing of Peter Berghammer. Peter passed away unexpectedly Saturday evening, October 1st. Peter has been a supporter of SMILE since its inception in April of 2010. Peter was a great man; he was kind and brilliant, and he sincerely cared about law... [read more]
4in Share Email Shareb The Internet offers new opportunities to involve the public in regulatory rulemaking, including industry, media, nonprofits and citizens. A new social layer for the Web has shifted what’s possible in open government forward again, both hosting and enabling conversations. Below, one of those... [read more]
The headline is astonishing to read, given how much the emergency management community has gravitated toward using social media to achieve various goals, most especially in communicating quickly with the public. Heck, @LAFD is recognized as being the first government organization to join Twitter (four years ago) and even a quick Google... [read more]
It’s quite mad to think that there wasn’t a Flickr group for local government. Snow ploughs? Yes. There’s two groups. There’s more you can shake a stick at for libraries and museums but there was nothing for the overall umbrella institution of local government. So, after a bit of messing about there’s now the Local Government Does... [read more]
It’s the standard question people ask wavering at the side of the social media pool wondering whether or not to dive in on behalf of an organisation. As they consider putting their toe in they’ll think the water will be populated by sharks. They’re organisation will be deluged with abuse and it’ll all be their fault for having the... [read more]
Almost 12 months ago Greater Manchester Police in England carried out a 24 hour ‘tweetathon’ to highlight what the police were faced with on a daily basis. At that time we didn’t realise how crucial that work was going to be to the future communication the Force carries out. The work in October 2010 signified a change in the way the... [read more]
Amazingly, there are two and a half times as many people in the UK registered on Facebook than buy a daily paper. That’s a 29 million versus 12 million split. Even more astonishing is how poor local government is at connecting with its residents and what meagre resources it devotes to it.It’s an after thought when it should be... [read more]
Check it out! Social Media Handbook for Navy PAOs View more documents from US Navy Social Media [read more]
Steve Davies posted a very interesting piece on OzLoop last week, which with his permission I've posted below. The original, including comments from one of Australia's Senators, is available at http://apsozloop.ning.com/profiles/blogs/are-australian-politicians Are Australian politicians really comfortable with Gov 2.0 and social media... [read more]
When a violent crime occurs and the police respond they begin to establish a command post where they plan on where and how to conduct the canvass for additional witnesses. There are many types of canvasses that the police conduct and now we have one with a 21st century twist. Properly conducted canvasses SHAVES hours off investigative... [read more]
Dean Halstead is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
John Kamensky is a Senior Fellow with the IBM Center for The Business of Government. More »
Steve Radick is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
Talking about transparency and actually doing it are two different things. It would seem that, the government especially, would do what it takes to get things done they way they say they will. There are many people who believe that their government is honest and open with them during ...
I understand that there's always a need to experiment for new design to make it ...
By the way, thanks for the useful info's.
It sounds like they are well on their way to becoming a regular household name. ...