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I was recently interviewed about hyperlocal websites relationship with Camden Council (in response to this blog post; “Digital Strategy: How Camden will be engaging with the local community through hyperlocal websites“) and an overview about our new website. This article has now been published and featured on E-Gov Bulletin by Dan... [read more]
We didn’t build libraries for a literate citizenry. We built libraries to help citizens become literate. Today we build open data portals not because we have public policy literate citizens, we build them so that citizens may become literate in public policy. Yesterday, in a brilliant article on The Guardian website, Charles Arthur... [read more]
The European Commission have launched a new Digital Agenda for Europe – A new action plan for making the “best use of information and communication technologies (ICT) to speed up economic recovery and lay the foundations of a sustainable digital future”. Key points: The Agenda outlines seven priority areas for action: - creating a... [read more]
As many of you know, I’m writing a paper on developing a web performance measurement strategy for public sector organizations. Yes, it’s due July 5th so I’m hard at work. As part of this process, I thought I’d throw a few things out there for your comment and consideration. Here’s a presentation that basically outlines what I’m writing... [read more]
For those interested in my writing on open source, municipal issues and technology, I want to be blunt: I consider this to be one of the most important posts I'll write this year. A few months ago I wrote an article and blog post about "Muniforge," an idea based on a speech I'd given at a conference in 2009 in which I advocated that... [read more]
After years of research, I’ve often been asked of my opinion of what I feel can increase citizen engagement online. And through all the insightful conversations I’ve had with several of LGEO Research readers, it often nagged me that I never really could see a solution that was simple enough for local councils to adopt that will translate... [read more]
In my experience as a former Government CIO, and in my current role interacting with Governments across the country, one of the most consistent and reoccurring concerns I hear government leaders talk about is an eroding citizen trust in government. For sure, our increasingly networked and digital world has caused citizen... [read more]
Public sector and in particular Local Government Intranets are in my view a bit of a strange thing really – they are supposed to support productivity, knowledge sharing, internal communications and staff engagement to name a few key areas, but most in my experience fail to do a single thing well. I don’t think we need to ponder the... [read more]
A Washing ton Post article by Ed O’Keefe a few days ago quotes Census Bureau director Robert Groves as stating that the 2020 census is unimaginable without some kind of internet option. And I don’t disagree, it would be utterly ridiculous not to have that, seeing as it’s pretty ridiculous right now this second. All the wasted paper,... [read more]
After launching a survey to try and find out how much wordpress has been used and in what context across the public sector, I am actually surprised to have had (as of today) 72 submitted URL’s which are either using WordPress.com or WordPress.org. There isn’t common purpose either which has also surprised me, although it shouldn’t. The... [read more]
I’ve recently talked to many medical professionals, learners and communicators within the NHS trust. They all have expressed their views and problems with the current e-learning software and IT infrastructure. This blog post highlights the challenges faced by all these stakeholders and hopefully better inform e-learning practices for... [read more]
Back in June 2007, branding guru Al Ries wrote an article on “Why the iPhone will fail.” He predicted that Apple’s attempts to converge multiple functions into a single device would result in major disappointment. ”Convergence devices,” he wrote, “for the most part, have been spectacular failures.” Three years later, I think most would... [read more]
I reported some research from Belgium in the previous post, “Multi-channel engagement“. This proposed the reasons why we need to review the processes and involve the end users is designing systems, along with essentially why e-government to-date hasn’t been the promised success. Now it’s now time to turn to the Netherlands, and the... [read more]
Communication, both internal and external, is essential for law enforcement organizations to be transparent, successful, and to build partnerships. Twitter, Facebook, My Space, and You Tube are how people communicate today and for police departments, they are modern ways of building community partnerships. At the Sacramento Police... [read more]
The IDeA’s Communities of Practice space has been a big success, it’s nearing 60,000 members. There are over 1000 communities, used for a variety of purposes. In my work on policy and performance management, customer insight and social media and now with efficiency, too – I’ve found the space absolutely invaluable in terms of... [read more]
Dean Halstead is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
John Kamensky is a Senior Fellow with the IBM Center for The Business of Government. More »
Steve Radick is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
Maybe they'll get it right this year, they can't afford to fail again, the competition is too tight on the electric car market. Sure there's still room for breakthroughs, I read some interesting articles about it on www.partsgeek.com, we should expect some interesting electric car technologies in ...
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