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I'm at the annual IIMC conference where municipal clerks from around the world are looking for the next must-have legislative solution. Speaking to clerks at the conference, I’m reminded of just how much the legislative clerical process has transformed over the past twenty-five years. [read more]
Some people think that making fun of serious social problems actually reduces their seriousness. Maybe. To me it's a case of whatever works: [read more]
If you have a heart attack then the best chance of you not dying on the spot is if someone can get a defibrillator to treat you within 5 minutes. For every minute after an attack your chances of survivalwithout such treatment drops by 14%. CPR (cardiopulmonary resuscitation) and "mouth... [read more]
Photo by ginnerobot via Flickr
This seems to be the week for stories. So be it. A long time ago there was a teacher who creeped me out. No abuse, fortunately. But still, something wasn't right. I told my parents and my dad had a secret conversation with the school board. He had... [read more]
On Facebook, the tables have been turned on law officers. All those social engineering techniques police investigators do to ferret out pedophiles and gang-bangers with fake profiles in social media are also being used by cop haters to gain intelligence about cops. [read more]
Image: Ines Mergel/Flickr
Many government agencies maintain at least one Twitter account, and even multiple accounts, based on their operational needs and their diverse audiences .It can be unclear to government Twitter users what the best strategies are for interacting with the public on Twitter, and how an agency can use Twitter in a meaningful way to support its organizational mission. [read more]
This week took a bit longer to finish, here is the tail end of the review. I won't get too detailed but I thought I would share what is by far one of the most appropriate quotations from a the book I came across. [read more]
So you want to know why people don't trust authority anymore? Why the promises of leaders have no essential meaning? Because authorities routinely make promises and lie. Or mess up and blame someone else. Or know about a victim's plight, but cover... [read more]
Another day, another social networking tool. Pinterest is the latest to garner big interest with users, but it’s actually been around for more than a year. Pinterest is the 16th most popular website in the U.S., the 25th most popular in Canada and... [read more]
They do grassroots marketing, lots of social media, they use their spend very, very carefully. They have a field marketing teams and an army of ambassadors covering 15 major markets. [read more]
Image: Claus Mikosch/Shutterstock
None of this is rocket science. The election crisis we see has to do with the fact that neither party seems to be taking advantage of basic political communication strategy. For inspiration they could look to JP Morgan and Jamie Dimon's handling of the $2 billion crisis. [read more]
Dean Halstead is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
John Kamensky is a Senior Fellow with the IBM Center for The Business of Government. More »
Steve Radick is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
Talking about transparency and actually doing it are two different things. It would seem that, the government especially, would do what it takes to get things done they way they say they will. There are many people who believe that their government is honest and open with them during ...
I understand that there's always a need to experiment for new design to make it ...
By the way, thanks for the useful info's.
It sounds like they are well on their way to becoming a regular household name. ...