There seems to be a consistent supply of people new to Government 2.0 filtering through the various events I track around Australia.
Whether commercial conferences, 'Masterclasses', government-supported events or university courses - many (though not all) now providing decent '101' or introductory information and case studies on social media use for government and even on open Public Sector Information.
However for people who already employ Government 2.0 techniques, have been involved in designing and implementing social media initiatives and channels, there's really no 'step-up' courses available in Australia to provide the greater depth and expertise these people are looking for.
Essentially, Australia is well supplied with '101' introductory courses to Government 2.0, but there's no '202' or '303' courses - intermediate and advanced training to help people build on their experience.
These more advanced courses would help improve government's effectiveness in social media by moving us to more complex and strategic use of digital channels to meet citizen needs.
There's certainly people around with the experience to run such courses, both from a strategic and implementation perspective. Many are presenting actively at the various '101' events.
I'd welcome any ideas on how to move us forward, keep the introductory courses for those still new to the area, but provided advanced training for those who now need it (at an appropriate cost).
Why Aren't There 'Government 2.0' Courses?
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Posted August 15, 2011 with 44 reads
Other Posts by Craig Thomler
If Facebook, Twitter, LinkedIn, Google Plus and MySpace were Aussie States - April 20, 2012
Frequently Asked Questions for Gov 2.0: How do we manage the resourcing requirements of engaging online? - April 18, 2012
Australia Goes Mobile - 47% of Net Connections via Mobile Devices - April 1, 2012
You Can't Expect Citizens to Engage with You if You Don't Engage with Them - February 26, 2012
Living on the Edge in Social Media - Two Case Studies of Australian Social Media Issues - February 13, 2012
Dean Halstead is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
John Kamensky is a Senior Fellow with the IBM Center for The Business of Government. More »
Steve Radick is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
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