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Image: Ines Mergel/Flickr
Many government agencies maintain at least one Twitter account, and even multiple accounts, based on their operational needs and their diverse audiences .It can be unclear to government Twitter users what the best strategies are for interacting with the public on Twitter, and how an agency can use Twitter in a meaningful way to support its organizational mission. [read more]
While the US is in delicate negotiations over what to do about blind Chinese dissident lawyer Chen Guangchenq, Mitt Romney has jammed his thumbs into the eyes of his own country in its dealings with a foreign power. [read more]
Government narrative (including public buildings, land, nature, etc.): Marketing money just doesn't belong here. If ever there was a a place for ad-free public discourse, this is it. [read more]
Odd. I haven't written a directly feminist post in a while but yesterday I did. Just 12 hours later we sat down to watch The Stoning of Soraya M. None of us could sleep afterward. Cover of The Stoning of Soraya M. [Blu-ray], now also available on Netflix. If you haven't seen the movie it centers on the death of a beautiful, kind,... [read more]
The supercommittee isn’t looking super today. The New York Times reported this afternoon that Congressional lawmarkers concede that budget talks are close to failure. "Partisan Fail" by David @Colarusso Why? Politico’s chief White House correspondent, Mike Allen, dug into the issues in this morning’s Playbook. For those who had hopes... [read more]
South Dakota Governor Dennis Daugaard is trying to improve state government service delivery and transparency through updates to the state website. The updates are part of the Govenror’s broader Better Government Intiative which hopes to give state residents a better government experience. The website update includes several... [read more]
Via my in-house French politics work, I’ve been taking a look at the “Citizen Primaries” website that’s been put up by the French socialist party. French presidential elections are due next year, and the Parti Socialiste (not the other parties) are holding an open primary to choose between the six candidates. The glossy website (... [read more]
This morning, like many Canberra residents, I awoke to the news of the Mitchell fire. Like most in the digital age (who weren't close enough to hear explosions), I learnt about it by reading news online, and hopped straight on Twitter to find the latest updates. I was very glad (and surprised) to find that the ACT Government's... [read more]
Washington-based DevelopmentSeed continues to tell dazzling data stories with open source mapping tools. This week, they’ve posted a map of the local impact of unemployment and recovery spending. The map visualizes unemployment rate changes at a county level and folds in total economic recovery spending by the government under the... [read more]
Cities are experimenting with releasing more public data, engaging with citizens on social networks, adopting open source software, and finding ways to use new technologies to work with their citizens. They've been doing it through the depth of the Great Recession, amidst aging infrastructure, spiraling costs and flat or falling... [read more]
I’ve read with interest the articles/blog posts (listed at the bottom of this post) about the interesting move by Takeo City in Japan, who have made the bold decision to move their entire council website to facebook. On face value it would be easy to argue that this is a very bold move and one which will signal a new revolution in... [read more]
GovLoop is sponsoring a symposium on Customer Service, August 23. It promises to be a great event – bringing together customer service experts and passionistas from within and outside of government, and it hopes to culminate in some real actions to improve customer service in government. Hurrah! Wish I could be there (I... [read more]
Mayor Keisuke Hiwatashi of Takeo, Japan, a city located in Saga Prefecture on the island of Kyushu, frowns when people leave comments on municipal websites (especially those with blogs or other interactive content) with anonymous names and handles. “When people give their opinions or ask questions, they should take responsibility for... [read more]
When the credit crunch first hit in 2007, the Western elite told us it was caused by insufficient regulation, market failure and reckless capitalism. It was not. The credit crunch came about when markets called time on a massive credit bubble. The credit bubble was itself caused by Big Government deliberately trying... [read more]
Pretty fascinating refresh of energy.gov today. Some initial thoughts: -I've never seen the normal header not be the top most part of a gov't website. Pretty innovative -What is even cooler is when you scroll down, the actual normal looking header becomes the header and stays there. pretty slick. -Love the interactive... [read more]
Dean Halstead is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
John Kamensky is a Senior Fellow with the IBM Center for The Business of Government. More »
Steve Radick is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
I understand that there's always a need to experiment for new design to make it better but they also keep in mind that the more they add details, the more they make it complicated. The CFPB, which opened up for business last summer, said Wednesday that it will next be going after loan providers ...
By the way, thanks for the useful info's.
Talking about transparency and actually doing it are two different things. It ...