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I ran into healthfinder.gov a few months back and I thought it was a fascinating government-sponsored health site with a really innovative model of how it syndicates content. Thus, I reached out to here a little more about the project and here we go...Thanks to HHS team for taking the time to tell us the scoop. 1.... [read more]
LibDem MP Lynne Featherstone is the party's lead on web stuff and so she should be - she's had a blog since 2003 and has fed it practically everyday since. Lynne even credits her election victory to her strong online presence and use of it as an organising tool.When she came to updating her website she chose Simon Dickson of Puffbox, the... [read more]
One of my biggest inspirations, Tom Steinberg, has a post up about governments trying to duplicate the fantastic services that mySociety built, but failing miserably. I'm of two minds about this. On the one hand, I'm really pleased to see government trying to build services that are useful to citizens. On the other, I'm disappointed that... [read more]
The fallout from the relaunch of Birmingham City council's website (#bccwebsite) has continued, not just online but in the local press as well thanks to the strong interest of Birmingham Post Editor Marc Reeves.It's not a coincidence that the Post has a 'web 2.0' site and in its reporting about #bccwebsite has even included comments left... [read more]
Normally, I try to make these blog posts pretty positive. But today - I’m grumpy. I just finished going through more than 50 government websites (at all levels of government), to prep for a couple of web management courses I’m teaching soon; and way too many of them have some really bad design habits that frustrate the heck out of me... [read more]
From Google’s LocalGov event today, Alex Nurenberg talked us through the steps you can take to make sure your website works - in other words that visitors find what they want quickly, especially when they come in via a search engine or advert. Bring me to the right page Make your homepage useful Help me navigate Give me the right... [read more]
For the past 5 years, the Federal Web Managers Council has had one priority: improve the efficiency and effectiveness of citizens’ top tasks and make it easy for citizens to find them. Why are “top tasks” so important? Typically, the public comes to a website to do something…I want to get a passport…I want to buy a home…I want to sign up... [read more]
The State of Utah launched a new, visually stunning web portal. Ari Herzog gives a great overview on his blog. Suffice to say, Utah and its portalized front page is at the forefront of the digital revolution among the 50 states. The new layout blows the other states out of the water.From the press release on the new site, Utah CIO... [read more]
Originally posted on GovFreshIn an earlier post on GovFresh, I offered recommendations on centralizing U.S. Government Web operations, which seemed naive or misinformed to some.Here’s what I recommended: Centralize all government Web operations under one agency Hire a Chief User Experience Officer Unify look/feel of all government/... [read more]
Aggregating 27 blogs, over 100 Twitter accounts, and more than 120 online videos, the state of Utah–in cahoots with NIC, Inc. and others–renovated every element on their website and, moments ago, launched a new Utah.gov. Here’s the old layout: The old Utah.gov During the course of my interview with Utah chief technology officer Dave... [read more]
Citizen engagement is a big ticket item in all parts of government these days. That’s wonderful – long overdue. But I wonder – will government leaders really listen?Here’s something you may not know. Web managers have been “engaging” with citizens from since 1995 and – more important – listening to, and using, what we learned from the... [read more]
Congressman Mike Honda, 15th District of California Representative, recently announced the launch of his new initiative to crowdsource the redesign of his website. His goal of this project is to move America closer to Government 2.0, where Rep. Honda’s constituents can play a role in the creation of a site that will better serve... [read more]
Like many Americans who are interested in government transparency, I looked forward to seeing Data.gov, one of the new "super-sites" being developed to carry out and monitor the President's initiatives. Not much there, for now; but I know they have big plans. Kudos on that!But wait a minute. As I looked closer, I noticed that some... [read more]
Dean Halstead is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
John Kamensky is a Senior Fellow with the IBM Center for The Business of Government. More »
Steve Radick is a Lead Associate with Booz Allen Hamilton and serves on the Advisory Board for the SmartBrief on Social Media. More »
I understand that there's always a need to experiment for new design to make it better but they also keep in mind that the more they add details, the more they make it complicated. The CFPB, which opened up for business last summer, said Wednesday that it will next be going after loan providers ...
By the way, thanks for the useful info's.
Talking about transparency and actually doing it are two different things. It ...